Terms of Service & Privacy Policy


MealPass LLC a Utah corporation (“MealPass”, “we”, or “us”) values your privacy. This Privacy Policy (or “Policy”) ex-plains how we collect, use, share and protect information about our Users (“Members” or “you”) and independent third party providers of grooming, cosmetologist and/or barber services but not limited to, whom we refer to as Third Party Providers or “Professionals”.

This Policy applies to information we collect about you when you use our mobile applications, websites, and other online products and services (collectively, the “Services” or “MealPass LLC”), including the MealPass Application (the “MealPass App”) and on our website (the “The MealPass Website,”), which is discussed below in “Collection of Infor-mation”, and through other interactions and communications you have with us.

This Policy is incorporated by reference into our Terms of Service. Defined terms which are used in this Policy and not defined herein are defined in our Terms of Use.

BY DOWNLOADING AND USING OR ACCESSING THE MealPass APP AND/OR REGISTERING WITH US THROUGH THE MealPass WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use the MealPass Services. This Policy may change from time to time. Your continued use of the MealPass Services after we make changes is deemed to be acceptance of those changes, so please check this policy periodically for updates. The use of the term “including” in this Policy means “including, but not limited to”.

Third Party Privacy Policies

This Policy does not apply to information that you provide to, or is collected by, any third party whether through or in connection with your use of the MealPass Services or otherwise, including information Users and Professionals may exchange between each other. Third parties may have their own privacy policies, which we encourage you to inquire about before providing information to them. You agree and acknowledge that MealPass LLC has no duty or responsibility to maintain and safeguard any information you may provide to or is collected by any third party whether through or in connection with your use of the MealPass Services or otherwise.

Persons Under The Age of 18

The MealPass Services are not intended for, and not available to, persons under 18 years of age. We do not collect any information from anyone under 18 years of age. If you are under the age of 18, you are not authorized to use our platform for Services. If we learn we have collected or received personal information from persons under 18, we will delete that information.

Terms of Service


Information You Provide to Us

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us (collectively, “Personal Information”). This infor-mation may include: name, email, phone number, postal address, profile picture, payment method, items and services requested, service delivery and related delivery notes, other information personal information which could reasonably be used to identify you personally which you choose to provide. We may also collect Personal Information about Profession-als through certain background checks we perform relating to our Third Party Providers.

When you use our Services, we also collect information about you in the following general categories:

> Location Information. The MealPass Services collect real-time information about the location of your device. If you do not want us to collect this information, do not download the MealPass App or otherwise access the MealPass Services. We also may use these technologies to collect information about your activities over time and across third party websites, apps or other online services.

> Usage and Preference Information. When you access and use the MealPass Services, we may collect information about how you and visitors to our Shortcut Website or Shortcut App interact with our Services, preferences expressed, and settings chosen. In some cases, we do this through the use of cookies, pixel tags, and similar technologies that cre-ate and maintain unique identifiers, as further discussed below.

> Device Information. We may collect information about your desktop or mobile device and internet connection, includ-ing the device’s unique device identifier, IP address, operating system and version, software and file names and ver-sions, device motion information, advertising identifiers, serial number, and also for mobile devices certain network information and the device’s telephone number.

> Transaction Information. We collect transaction details related to your use of our Services, including the type of ser-vice requested, date and time the service was provided, amount charged, distance traveled, and other related trans-action details. Additionally, if someone uses your promotional code, we may associate your name with that person.

> Call and SMS Data. Our Services facilitate communications between Users and Third Party Providers. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message.

> Log Information. When you interact with the Services, we collect server logs, which may include information like de-vice IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.

> Stored Information and Files. The MealPass Services also may access metadata and other information associated with other files stored on your device.

> Other Information. If you also interact with our Services in another capacity, for instance as a Third Party Provider or user of other apps we provide, we may combine or associate that information with information we have collected from you in your capacity as a User.

Cookie Policy; Information collection and tracking technologies

The technologies we use for automatic information collection may include:

> Cookies. A cookie is a small file placed on your device or computer’s hard-drive. It may be possible to refuse to ac-cept cookies by activating the appropriate setting on your device. However, if you select this setting you may be una-ble to access certain parts of the MealPass Services. MealPass cannot control the use of cookies (or the resulting infor-mation) by third‐parties, and use of third party cookies is not covered by this policy.

> Web Beacons. Pages of the MealPass Services and our emails may contain small electronic files known as web bea-cons (also referred to as clear gifs, pixel tags and single pixel gifs) that permit MealPass for example, to count users who have visited those pages (or opened an email) and for other related MealPass Services statistics (for example, recording popularity of certain MealPass App content and verifying system and server integrity).

> Embedded Scripts. An embedded script is programming code that is designed to collect information about your inter-actions with the MealPass Services, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a third party server provider, is active only while you are connected to the MealPass Services, and is generally deactivated or deleted thereafter.

Third Party information collection

When you use the MealPass Services, certain third parties may use automatic information collection technologies to collec-tion information about you and your device. These third parties may include:

> Advertisers, ad networks and ad servers.

> Analytics companies.

> Your mobile device manufacturer.

> Your mobile service provider.

Our payments processor.


Through our Services

We may disclose aggregated information about our Members and Professionals, and information that does not identify any individual or device, without restriction to third parties to use for industry analysis or demographic profiling, to deliv-er targeted advertising or marketing about other products or services to you, or for other business purposes. In addition, we may disclose Personal Information that we collect or you provide:

> To our Professionals to enable them to provide the Services you request. For example, we share your name, photo (if you provide one), User rating and where you tell us that the Professional is to meet you for grooming, barber or styling services.

> To our subsidiaries and affiliates that provide services or goods relating to the Services.

> With entities that provide services or conduct data processing on our behalf, or for data centralization and / or logis-tics purposes;

> To contractors, service providers and other third parties we use to support our business and who are bound by con-tractual obligations to keep certain personal information confidential and use it only for the purposes for which we disclose it to them.

> In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

> To third parties to market their products or services to you if you have consented to/not opted out of these disclo-sures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

> To fulfill the purpose for which you provide it.

> For any other purpose disclosed by us when you provide the information.

> With your consent.

> In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process.

> With law enforcement officials, government authorities, or other third parties if we believe your actions are incon-sistent with our User agreements, Terms of Service, or policies, or to protect the rights, property, or safety of MealPass, our Members, our Professionals or others. This includes exchanging information with other companies and organi-zations for the purposes of fraud protection and credit risk reduction.

> To enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

> In an aggregated and/or anonymized form which cannot reasonably be used to identify you.

Social Sharing Features

The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of infor-mation with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.

Analytics and Advertising Provided by Others

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our Ser-vices, as well as when you visit other online sites and services. For more information about these technologies and ser-vice providers, please refer to our Cookie Policy discussed above.

Disclosure of Your Information for Third-Party Advertising and Marketing. If you do not want us to share your per-sonal information with unaffiliated or non-agent third parties for advertising and marketing purposes. We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Your California privacy rights

Under California law, California residents may opt-out of MealPass disclosure of Personal Information to third parties for their direct marketing purposes. As discussed above under “Your Choices”, you may choose to opt-out of the sharing of your personal information with third parties for marketing purposes at any time.

When you choose to opt-out, we are not prohibited from making disclosures made for non-marketing purposes.

Data security

When Users book services, the information they input is encrypted through SSL encryption. We do not store credit card information on our servers, and we use SSL encryption to protect your credit card information when it is trans-ferred to our third-party payment processor.

Although Users can submit credit card or other payment card information to pay for a service through our platform, MealPass does not receive this information itself. Payment card information is transmitted directly to a third-party pay-ment card processor, Stripe, through an Internet connection secured by industry-standard Secure Socket Layer (SSL) encryption technology. Stripe then communicates to MealPass whether your payment has cleared, but does not provide payment card information to MealPass. Stripe’s privacy policy is available at https://stripe.com/us/privacy.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access the MealPass Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet and mobile platforms generally is not completely secure. Please note that despite our efforts, no security measure is ever perfect or impenetrable, so we cannot guarantee the security of your personal information. Any transmis-sion of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.


If we change this Privacy Policy, we will post those changes on this page and update the Privacy Policy modifica-tion date above. If we materially change this Privacy Policy in a way that affects how we use or disclose your per-sonal information, we will notify you by prominently posting a notice of such changes before making them and by stating the effective date of the changes.


To ask questions or comment about this Privacy Policy and our privacy practices, contact us at [email protected]